Philips Hue is one of the most popular smart lighting brands on the market. However, one question that many people have is: what does the Philips Hue warranty cover?
Most warranties only cover defects in materials and workmanship, but the Philips Hue warranty goes above and beyond that. In addition to covering defects, the Philips Hue warranty also covers any damage that occurs while the product is in use. This means that if your Philips Hue light bulb breaks while it is turned on, you will be covered by the warranty.
The Philips Hue warranty is one of the most comprehensive on the market, and it provides peace of mind for users of the product.
Philips hue warranty terms and conditions
When you purchase a Philips hue product, you are automatically enrolled in the Philips hue warranty program. This program entitles you to a two-year warranty on your Philips hue products, which covers defects in materials and workmanship.
In order to file a claim under the Philips hue warranty, you must contact Philips customer service within two years of the date of purchase. You will need to provide proof of purchase, as well as a description of the problem you are experiencing with your Philips hue product. Philips customer service will then determine if your claim is covered under the warranty.
If your claim is determined to be covered under the warranty, Philips will repair or replace your defective Philips hue product free of charge. If Philips is unable to repair or replace your product, you may be entitled to a refund of the purchase price.
The Philips hue warranty does not cover damages caused by misuse, accidents, or normal wear and tear. Additionally, the warranty does not cover products that have been modified or repaired by anyone other than Philips.
So, what does the Philips hue warranty cover? In short, it covers defects in materials and workmanship. If you experience a problem with your Philips hue product that is covered under the warranty, Philips will repair or replace the product free of charge.
How to make a claim under the Philips hue warranty
If your Philips hue product is defective, you may be entitled to a replacement or refund under the Philips hue warranty. To make a claim, you will need to contact Philips customer service and provide proof of purchase, as well as a detailed explanation of the defect. Philips will then assess your claim and determine if you are eligible for a replacement or refund.
What is not covered by the Philips hue warranty
The Philips hue warranty does not cover any physical damage to the product, any software issues, or any defects that occur after the expiration of the warranty period. Additionally, the warranty does not cover any costs associated with the installation or uninstallation of the product.