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Philips Hue Serial Number Not Working

    November 17, 2022

    Philips hue serial number not working: what to do

    If you’re having trouble getting your Philips hue serial number to work, there are a few things you can try. First, make sure that you’re entering the serial number correctly. If you’re not sure, you can find it on the back of the Hue box, or on the Hue website.

    If you’re sure you’re entering the serial number correctly, but it’s still not working, the next thing to try is contacting Philips customer support. They may be able to help you troubleshoot the problem or provide a replacement serial number.

    If you’re still having trouble, there are a few other things you can try. One is to reset your Hue bridge. This will clear any settings that may be causing the problem. To do this, press and hold the button on the back of the bridge for about 10 seconds. Another thing you can try is to update the firmware on your Hue bridge. This can be done through the Philips Hue app.

    If you’ve tried all of these things and your Philips hue serial number still isn’t working, it’s possible that there’s a problem with the Hue bridge itself. In this case, you’ll need to contact Philips customer support for further assistance.

    Hue bridge not connecting: how to fix it

    If you’re having trouble connecting your Philips Hue bridge to your Hue app, there are a few things you can try to fix the issue.

    First, make sure that your bridge is powered on and connected to your router via an Ethernet cable. Then, check to see that the bridge’s LED is lit up. If it’s not, press and hold the connect button on the bridge for about three seconds until the LED starts flashing.

    Next, open the Hue app and go to the settings menu. From there, select “Philips Hue bridges” and then tap the “+” button in the top right corner. The app will search for any bridges that are connected to your network. Once it finds your bridge, tap on it and then enter the bridge’s serial number.

    If you’re still having trouble, you can try restarting your router or contacting Philips Hue customer support for further assistance.

    Serial number not accepted: possible reasons

    If your Philips Hue serial number isn’t working, there are a few possible reasons. The most likely reason is that the serial number is entered incorrectly. Make sure that you’re entering the serial number correctly, with no spaces or dashes.

    If the serial number is entered correctly and you’re still having trouble, it’s possible that the serial number has been deactivated. This can happen if the Hue bulbs are returned to the store or if they’re part of a recall. If this is the case, you’ll need to contact Philips customer service to get a new serial number.

    Finally, it’s possible that there’s an issue with the Hue Bridge itself. If you’re using a Hue Bridge that’s more than a few years old, it’s possible that it’s not compatible with the latest Hue bulbs. In this case, you’ll need to buy a new Hue Bridge.

    How to find your Philips hue serial number

    If you’re having trouble getting your Philips hue serial number to work, there are a few things you can try. First, check to make sure that the serial number is entered correctly. Sometimes, a simple typo can cause the serial number to be rejected.

    If the serial number looks to be entered correctly, but it’s still not working, try reaching out to Philips customer support. They may be able to help you troubleshoot the issue or provide a new serial number.

    Finally, if you’re still having no luck, it’s possible that your Philips hue device is not compatible with the serial number you have. In this case, you’ll need to purchase a new Philips hue device that is compatible with your serial number.

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